By André Menge, Service Manager, Koenig & Bauer Durst

It’s been a whirlwind first five months in my new role as service manager for Koenig & Bauer Durst.

Coming from the semi-conductor industry, it was always going to be a steep learning curve. However, everybody has been so accommodating and welcoming as we continue to ramp up our service offering to our international customer base.

Everything is done with the customer always the prime focus. We strive for the highest possible standards and quality – all achieved through direct and open communications.

One of the highlights for me has been practical on-the-job training and meeting so many interesting people. It’s important to be ‘hands-on’ to expand my knowledge base.

Some people unaware of my job title at first were surprised when I wanted to do some practical maintenance during my initial two-week induction.

It’s not just pushing the button and being the voice at the end of a phone.

Having a close working relationship with the technicians who are on site and understanding the service tool is crucial.

My aim has been to soak up as much information as possible in the shortest possible time and get to know my colleagues from within Koenig & Bauer Durst, as well as colleagues from our two parent companies.

Helping to facilitate even better communication between all three companies is an important part of my role, as is visiting the customers to understand their requirements.

It is good to see how all the people are working so closely together. We are a great team!

By Matthias Krautgasser, Senior Product Manager, Koenig & Bauer Durst

The corrugated printing market is evolving at breakneck pace. What worked yesterday will soon be outdated.

Your customers want everything, and they want it now. How will you keep up successfully?

The pressure isn’t just internal; it is external too: regulations, sustainability, environmental responsibility.

But this can be turned to your advantage. Meet the rockstar of corrugated printing!  The Delta SPC 130, the only machine flexible enough to keep up with the constant changes in the market.

I’ll be explaining our philosophy and market approach at next week’s TMV meeting in Seeheim on Monday Nov. 18^th in the Spotlights starting 11:00 am.

My presentation, entitled “Stronger together for an answer to your needs”, will cover many topics. These will include small print runs, large formats, campaigns, promotions, fast turnaround times. Whatever the customer decides, the machine delivers.

Our entry-level Delta SPC 130 is the Core model, which provides your flexible entry into the world of digital printing. If small isn’t enough… think bigger!

The Delta SPC 130 grows with you. Automatic feeding, stacking, additional colours, primer, white, (digital water-based primer, and digital water based white) your production capacity grows with your demands.

The Delta SPC 130:  modular, expandable, adaptable, this machine can handle it all. We are very flexible, growing to your needs and cope with the challenges.

Talk to us and shape your future before someone else does!